Last updated: 17 October 2026
This policy explains how PrimeScents (“we”, “us”) collects, uses and protects personal data when you visit primescents.sg or contact us. We handle personal data in line with Singapore’s Personal Data Protection Act 2012 (PDPA).
What we collect
- Information you give us: your name, email address, company, details about your building and anything else you include when you use our enquiry form or email us.
- Information collected automatically: technical details such as your browser, device and the pages you visit, collected through cookies and analytics.
How we use it
We use your personal data to respond to your enquiry, arrange a site assessment, prepare a proposal, provide our services and improve our website. We do not sell your personal data.
Enquiry form and email
Information you send through our enquiry form or by email goes to our team so we can reply. We keep it for as long as we need it to deal with your enquiry and any resulting business relationship, or as the law requires.
Analytics and cookies
We use Google Analytics to understand how visitors use our website. It collects information such as pages visited and time on site, and we use it in aggregate to improve the site. You can block or delete cookies in your browser settings; the site will still work.
Sharing your data
We share personal data only with service providers that help us run our website and business, such as hosting, email and analytics providers, and only for those purposes. We may also disclose it where the law requires. Some providers may store data outside Singapore; where they do, we take steps to ensure your data receives a standard of protection comparable to the PDPA.
Keeping your data safe
We take reasonable security measures to protect your personal data from unauthorised access, use or disclosure, and we do not keep it longer than necessary.
Your rights
You may ask to access or correct the personal data we hold about you, or withdraw your consent to our use of it. Contact us using the details below and we will respond as required by the PDPA.
Contact us
If you have any questions about this policy or your personal data, please contact our Data Protection Officer:
PrimeScents
9 Raffles Place, Suite 70, Level 6, Singapore 048619
Email: [email protected]
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.